Refund & Cancellation Policy

1. Booking Policy

1 Club Hotel accepts booking inquiries through phone calls, email, WhatsApp or direct communication. All reservations are subject to confirmation based on room availability, guest details, stay dates and applicable booking conditions.

A booking is considered confirmed only after our team clearly confirms the reservation through an official communication channel. Inquiry messages alone do not guarantee room availability.

2. Cancellation Policy

Guests who wish to cancel a reservation are requested to inform 1 Club Hotel as early as possible. Early cancellation helps us manage room availability efficiently and assist other guests.

Cancellation terms may vary depending on the booking method, stay dates, special offers, room category and conditions agreed at the time of confirmation.

3. Refund Policy

If any advance payment has been made directly to 1 Club Hotel and the booking qualifies for a refund, the eligible amount will be processed using the original or mutually agreed payment method.

Refund processing time may vary depending on the bank, payment provider and verification requirements. In general, eligible refunds may take 5–7 business days after approval.

4. Non-Refundable Bookings

Some bookings, special rates, promotional reservations or last-minute confirmations may be non-refundable. Guests should confirm cancellation and refund conditions before making payment or confirming a reservation.

5. No-Show Policy

Guests who do not arrive on the scheduled check-in date without prior notice may be treated as a no-show. No-show reservations may not be eligible for refund, depending on booking terms and room hold conditions.

6. Changes to Reservations

Reservation changes such as date modification, guest detail updates, room category changes or stay extension are subject to room availability and hotel approval. Additional charges may apply if the revised booking has different pricing or conditions.

7. Third-Party Bookings

If a reservation was made through a third-party travel platform, booking website, agent or external service, cancellation and refund terms will be governed by the policy of that platform or service provider. Guests should contact the original booking provider for assistance.

8. Early Check-Out

If a guest checks out earlier than the confirmed stay duration, refund eligibility may depend on the booking conditions, room category, notice period and hotel approval. Early check-out does not automatically guarantee a refund for unused nights.

9. Contact for Cancellation or Refund

For cancellation, refund or booking-related assistance, please contact 1 Club Hotel through the official contact details below:

Email: [email protected]
Phone: +91 9100000000
Website: https://1club.in.net/